Shipping Policy

Barreras Jewelry takes great care in preparing and shipping every order. The following policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1 to 3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Custom or made-to-order items may require additional production time. Estimated timelines for these items will be communicated during the order or design process.

Shipping Locations

Barreras Jewelry currently ships within the United States.

At this time we do not offer international shipping through our website. Clients outside the United States who are interested in purchasing an item may contact our team directly to discuss available options.

Shipping Methods

All orders are shipped using trusted carriers to ensure the safe delivery of your jewelry.

For security purposes, all shipments are fully insured for the value of the item and require an adult signature upon delivery.

Tracking information will be provided once your order has been shipped.

 

Delivery Time

Delivery times may vary depending on the shipping carrier and the destination. Once your order has been shipped, the carrier will provide estimated delivery information through the tracking number.

Barreras Jewelry is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Shipping Insurance

Every shipment from Barreras Jewelry is insured for its full value. This insurance protects the package while it is in transit with the carrier.

If a shipment arrives damaged, clients must notify Barreras Jewelry within 24 hours of delivery so that we may assist with the appropriate steps.

 

Signature Requirement

To protect the security of your purchase, all shipments require an adult signature upon delivery. This ensures that the package is received directly by someone at the delivery location.

If no one is available to sign for the package, the carrier may attempt redelivery or hold the package at a nearby facility depending on their policies. Please contact the carrier directly for any questions.

Lost or Missing Packages

Once a shipment has been transferred to the carrier, it is considered to be in the custody of the shipping provider.

If a package is marked as delivered but cannot be located, clients must contact the shipping carrier directly to begin an investigation.

Barreras Jewelry is not responsible for lost or stolen packages once delivery has been confirmed by the carrier.

Incorrect Shipping Information

Clients are responsible for providing accurate shipping information at the time of purchase.

Barreras Jewelry is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses.

If an order is returned due to an incorrect address, additional shipping charges may apply.

Questions About Shipping

If you have questions about your order or shipping status, please contact our team through the Contact page on our website or by phone during business hours.